Finance Information

Hospitalisation can bring many concerns for you and your family especially when it comes to finances. True cost effectiveness is all about attitude and teamwork. From the outset, the approach of staff and doctors working at the UCTPAH has been to provide excellent medical services as cost effectively as possible.

To assist you, our well trained case managers will be working together with your medical aid and treating doctor to ensure that the most cost effective treatment is provided. This involves the medical team working together to provide quality health care in the most appropriate and cost effective setting. For procedure estimations or more information on fees, please contact our Billings Manager.

If you receive payment for your hospitalisation directly from your medical aid/medical insurance company, we encourage you to make contact with our Accounts Department, in order to arrange payment of your hospital account. Should you also receive payment for medical procedures undertaken by the surgeon, or other medical professionals, please arrange payment with the relevant practice. For safety reasons no cash refunds will be made.

All out-patients and wound care treatments are paid from your medical aid savings benefits. Should you exceed your limit, you will be treated as a private patient. Our terms and conditions together with our billing policy are displayed at our Reception and Pre-Admission units.

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