UCT Private Academic Hospital
UCT Private Academic Hospital

+27 (0)21 442 1800

Visitor Policy


To manage visiting hours at uctpah

Legal mandate

In terms of the control of access to public premises and vehicles act (53of 1985) :

Visitors may be subjected to a search of their bags, vehicles etc

Visitors may be removed from the premises if they enter without the necessary permission eg after the set visiting hours

Visiting Time and Visitors

  • Visiting times will be clearly displayed at the visitors entrance to the hospital
  • A maximum number of 2 visitors will be allowed per patient. If this number is exceeded, the nursing staff will ask some visitors to leave
  • Children under the age of 12 years will not be permitted to visit except if the patient is a parent or sibling
  • All children should be supervised by an adult
  • It is not advisable for babies to visit, except if the patient is the parent. Permission should be sought from the unit manger / sister in charge
  • If a patient’s condition deteriorates, visiting will be permitted at the discretion of the unit manager / sister in charge
  • The duration of the visit may be restricted by the nursing staff if it is considered to be detrimental to the patient’s well being
  • No mobile phones and cameras may be used by visitors without permission from hospital management
  • A bell ring will be used to indicate that visiting hours is over


Nursing staff:

Nursing staff are in charge of the overall management of visiting times. Security will assist only when there are problems

Nursing should ensure that patients and relatives are aware of visiting times

The unit manager / sister in charge of the ward is responsible for giving permission to visit outside of the set hours

Security staff:

Security to do ward patrol after visiting hours to ensure that visiting policy is adhered to


  • Visitors must ensure that they arrive timeously for visiting
  • All visitors entering and exiting the icu are requested to use the hand cleaning facilities
  • Visitors who are unwell are asked not to visit (if they have colds and flu, vomiting or diarrhea or any infection)
  • Visitors who appear to under the influence of alcohol or drugs, will not be allowed into the hospital or ward
  • Patients and their family should decide on a person to communicate with the staff regarding care, treatment and progress of the patient
  • Sitting on beds is not allowed
  • All visitors will respect and have consideration for the other patient’s needs to rest and privacy
  • All visitors will adhere to the visiting policy and times unless pre-arranged with the sister in charge, due to the condition of the patient
  • Visitors are asked to adhere to the number of visitors at the patient’s bedside and take turns to visit the patient
  • Visitors are requested to keep the hospital clean and inform staff of any cleaning concerns
  • Visitors are responsible for the safe-keeping of their belongings