UCT Private Academic Hospital
UCT Private Academic Hospital

+27 (0)21 442 1800

Patient Bill of Rights

Every patient has the right to:

  • A healthy and safe environment
  • Access to safe healthcare
  • Emergency care in life-threatening situations
  • Confidentiality and privacy
  • Be treated with courtesy and consideration by all staff
  • Be informed about his/her illness/condition and treatment, so as to be in a position to give informed consent
  • Exercise choice in healthcare services
  • Participate in decision-making that affects his/her health
  • Be referred for a second opinion
  • Continuity of care
  • Complain about health services
  • Be treated by a named healthcare provider
  • Refuse treatment or information about his/her illness

Every patient has, inter alia, the responsibility to:

  • Take care of his/her health by adopting a healthy lifestyle
  • Care for and protect the environment
  • Respect the rights of other patients and health providers
  • Provide healthcare providers with relevant and accurate information for diagnostic, treatment, rehabilitation or counselling purposes
  • Advise the healthcare providers about his/her wishes with regards to his/her death
  • Comply with the prescribed treatment or rehabilitation procedures
  • Enquire about the related cost of the treatment and/or rehabilitation would be and arrange for payment