Medical Aid Patients
Different medical aid and medical insurance schemes have different payment restrictions and benefit limits in terms of procedures covered. Please verify these prior to your admission as the hospital cannot accept responsibility for charges levied outside the scale of benefit rate. Queries in this regard must be addressed with the medical aid, medical insurer and/or practitioner directly.
Fees for medical aid patients are charged in accordance with Netcare tariff structure which is negotiated annually with the medical aids and, where possible, accounts will be sent directly to the relevant medical aid society.
The account processed and submitted by the hospital to the patient and medical aid relates only to accommodation and inpatient pharmacy charges and excludes doctors, pathology, radiology and ambulance transportation which services shall be separately billed by the relevant 3rd party provider to the patient and medical aid.
It remains your responsibility to ensure that your account is settled by your medical aid. Upon receipt of your accounts, please confirm that all details have been captured correctly.